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Barloworld is a provider of paint products to both wholesale and retail markets. Barloworld uses Striata's eBilling Suite to create and deliver invoices, statements and credit notes to both business and consumer clients. Billing documents are distributed daily.
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Carrier is a leading air-conditioning and refrigeration supplier. To keep its clients up to date with product pricing and new releases, Carrier chose Striata's eMarketing Suite to host its client database; to send out a fortnightly newsletter; and to deliver and capture data from an annual electronic survey.
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Cell C, a medium sized mobile telephone service provider has recently appointed Striata as its eBilling partner. Striata's eBilling Suite is used to create interactive HTML bills, which are encrypted and delivered by Striata software. Striata is also responsible for the roll out of Cell C's email marketing campaigns.
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Convergys is a global leader in providing billing, customer and employee care, transaction management software and services that add value to their clients' customer and employee relationships. Striata has helped streamline Convergys' digital messaging, resulting in improved customer service, faster communications and more convenient responses to time critical events.
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DaimlerChrysler Services offers tailor-made products designed to accommodate its customers' financial requirements. Offerings include Finance & Leasing Products for personal and company vehicle finance, Insurance and Warranty Protection. Striata's eBilling Suite is used to deliver monthly statements as encrypted emails. Striata's Multi-Channel capabilities are used to send out automated mobile text messages (SMS's).
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Electronic Management Support & Services (EMSS) is a leading Document Solutions provider. Its expertise includes Document Processing, Output Management, Business Consulting, Custom Print-Stream Programming, Hard Copy and Electronic Document Creation and Delivery Services. EMSS use the Striata eBilling Suite to deliver monthly invoices and take payment via Secure email.
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Ford Motor Company, which operates in more than 200 markets on six continents, is the world's second largest automaker with approximately 350,000 employees. Its automotive brands include Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury and Volvo. Ford uses Striata's eMarketing Suite to communicate with its customer base through the delivery of regular newsletters and promotions.
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International Healthcare Distributors (IHD) provides warehousing and distribution services for the world's largest pharmaceutical companies. IHD supplies anyone permitted to purchase pharmaceuticals for dispensing or on-sale purposes. The company uses Striata's eBilling Suite to securely deliver month-end statements together with an electronic copy of the physical invoice. This ensures that the end customer has a single view of their account for the month and therefore helps to reduce the payment cycle.
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Ster-Kinekor is a very large cinema exhibitor with 47 cinemas countrywide and 5 drive-ins totaling 348 screens and over 50 000 seats. It sells 500 tons of popcorn and 3-million liters of Coca-Cola annually to an audience in excess of 17 million. Ster-Kinekor chose Striata as its strategic email messaging partner. As a business driven by consumer activity statistics, Ster-Kinekor is now able to tap into the rich reporting functionality available from Striata's eMarketing Suite. Striata's eMarketing Suite plugs a vital gap with comprehensive reporting on email delivery, message open-rates and click-through rates.
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T3 Communications is a full service communications provider which provides landline, fixed line broadband ADSL, wireless broadband, web and email hosting services. T3 uses the Striata eBilling Suite to securely deliver its monthly bills - resulting in cost-effective, fast and trackable bill delivery.
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Telkom Directory Services (TDS) is a private and business directory service, offering paper, online and SMS directory services. TDS uses Striata's eMarketing Suite for the creation and delivery of marketing campaigns aimed at gathering profiling information on general customers. The company has extended its marketing objectives by including a viral (referral) element to each campaign, thereby building rich data.
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Vodacom is a large mobile network provider with over 15 million customers. This mobile giant has enhanced its billing process by delivering an interactive eBill (using the Striata secure email billing process) that allows detailed call analysis and navigation from statement to invoice to itemized call records. An end user survey showed that 97% of respondents felt the interactive eBill added value their customer experience. Vodacom has effectively reduced billing costs while increasing CRM opportunities and customer retention.
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vRoam is a Global Service Provider specializing in providing mobile phone services to people traveling abroad. vRoam use the Striata eMarketing Suite to automate all digital messaging for customer and prospect communication. They are also currently implementing the Striata eBilling Suite.
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WesBank is an acknowledged leader in movable asset finance and provides tailor-made corporate and personal financing for anything from passenger to heavy vehicles, from office furnishings and equipment to industrial machinery and aircraft. Through their FirstAuto division, Wesbank makes use of Striata's eBilling Suite to deliver consolidated statements in secure emails. Multi-level and complex reporting is a key feature of these monthly statements. Through the delivery of targeted mobile text messages (the Striata eMarketing Suite), Wesbank has had tremendous success in collecting email addresses.
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The above companies are just a few examples of how businesses today are taking advantage of secure email billing and marketing technologies to significantly improve customer communication, decrease the costs of billing and generally provide much better levels of customer service.
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