"
Short Message Service (SMS) / Wireless Text
Message Applications for Billers "
According to the International
Telecommunication Union (ITU), by the middle of
2004 the number of mobile phone subscribers around
the globe had reached nearly 1, 5 billion - about
one quarter of the world's population.
The growth in mobile phone subscribers has now
outpaced the growth in the number of fixed line
users which totals about 1, 9 billion, and is
outstripping the rate of increase in Internet
users.
However, while the initial growth and adoption
of mobile phones by consumers has been nothing
short of astonishing, the potential for data
traffic through mobile text messages within the
business market is still relatively
unexploited.
The applications for Billers are many:
- Notifications of bill
presentment
- Payment receipt
confirmation
- 'Amount Due' notices
- Balances about to go
'past-due'
- Arrears notifications
- Disconnect notices
- 'You are now due an upgrade'
messages
- Outage / downtime notices
- Service call follow ups
- Brief information
delivery
Text messaging is a very powerful complimentary
communication medium. It is personalizable, highly
cost effective, reliable, and instant. The message
reaches the customer wherever they may be and has
a very high penetration.
The Striata Application Platform has been
architected to easily enable the use of mobile
text messages as one of the messaging channels
available through the platform. Striata's text
message process is integrated (through our mobile
partners) with most of the network providers
around the globe, and facilitates both outbound
and inbound traffic. Our North American
infrastructure is fully operational and ready to
send your text messages.
Text messaging services include:
- A fully scalable carrier-grade
message delivery platform.
- Reliable, full featured (Unicode,
8bit, Flash, Sender ID, etc) mobile text
messages delivery to over 550 mobile networks
within seconds.
- Detailed real-time reporting and
message tracking capability.
- A secure delivery environment with
full redundancy and disaster recovery
infrastructure.
- 24 x 7 x 365 server monitoring and
on-call support teams.
