|
Monthly NewsFlashes
'Push' Email Billing and your Online Strategy - ( September 2008 )
While customer adoption rates for self-service portals have disappointed, email delivery of secure bills and statements has been extremely successful at driving qualified customer traffic to biller websites.
read further »
Striata Email Bill Presentment & Payment expected to reduce IREA billing costs by 80% - ( August 2008 )
Striata, a global leader in email presentment and payment solutions, is helping IREA lower billing costs by replacing paper bills with secure electronic document delivery. IREA, which only recently added functionality, that enables its members to make electronic payments online or by phone, selected Striata because of its successful track record involving customer adoption of paperless initiatives.
read further »
ePolicies revolutionize the insurance industry. - ( July 2008 )
With proportionately more expenses stemming from extensive paper output than most, insurers have significant cost savings to gain by turning off paper. Striata provides services and strategies to some of the largest and well known insurance brands including AIG, Chubb, Arrowhead, Sierra Health, Plymouth Rock and Allianz. These clients are successfully using Striata solutions to replace policies, updates, notifications, statements and bills with electronic documents that are delivered directly to customer and broker inboxes.
read further »
eBilling reduces the time and expense involved in collecting past due and delinquent payments. - ( June 2008 )
While billing is an inevitable expense for many companies, credit and collections is an intolerable expense. Once a debt moves into the collection cycle, it starts incurring significant additional expenses for the biller. These include printing & postage; costs associated with longer Days Sales Outstanding (DSO); outsourced credit & collection specialist's fees; payment negotiation discounts, and significant additional call centre resources.
read further »
Leveraging customer touch-points: Innovative massaging solutions for financial services. - ( May 2008 )
Striata's innovative electronic messaging solutions help create new marketing opportunities to reach customers who use online payment portals and self service kiosks to pay their bills. These bill payment web sites have become an expected fixture in the banking and mortgage industries, and play a vital role in their overall strategy to reduce costs.
read further »
Striata adds the United States Postal Service Electronic Postmark to its Secure eDocument Delivery and eBilling Solutions - ( Apr 2008 )
Striata, a global leader and innovator of secure electronic document delivery solutions, has partnered with Epostmarks to enhance security and authentication when delivering statements, bills, collection notices, policies and all other high volume, system generated documents via secure email.
read further »
eBilling trend gains momentum in Canada as businesses look for new ways to go green - ( Mar 2008 )
With Canadian consumers demanding more environmentally friendly options, Canadian businesses are discovering that eBilling is one of the most cost effective and simplest ways to reduce their carbon footprint.
read further »
eBilling trend gains momentum in Canada as businesses look for new ways to go green - ( Mar 2008 )
With Canadian consumers demanding more environmentally friendly options, Canadian businesses are discovering that eBilling is one of the most cost effective and simplest ways to reduce their carbon footprint.
read further »
Achieve drastic reduction of cost by migrating from paper statements to eStatements - ( Feb 2008 )
Wesbank, a leading financier of vehicles and provider of fleet management services, aimed to dramatically reduce the cost and hassle associated with their paper statement process. They required a commercially focused, electronic statement solution that would successfully meet their complex needs.
read further »
What is your carbon footprint? - ( Jan 2008 )
Today's market judges businesses not just on the quality of their products and services and their finances but by how they do business. With governments all over the world now actively encouraging companies to reduce their carbon footprint, businesses are under pressure from all fronts to show progress in their environmental policies. A recent national survey concluded that going green was no longer just the right thing to do, but is also seen as being very positive for a company's bottom line.
read further »
Case Study: Multichoice enhances their customers experience with Striata's secure, electronic statement delivery solution. - ( Dec 2007 )
MultiChoice, a leading Satellite Television Provider, has streamlined processes and enhanced its customers experience by implementing a customised secure electronic statement delivery solution from Striata.
read further »
Case Study: Whitby Hydro benefits from Striata's innovative, secure 'push' email billing solution - ( Nov 2007 )
Striata's secure email billing solution offers Whitby Hydro automated and immediate electronic bill delivery and presentment, as well significant cost savings due to paper turn off.
read further »
Striata Secure 'PUSH' E-Statements at ABSA Bank - ( Oct 2007 )
ABSA has implemented Striata's highly secure and easy to use eStatement and eContact solutions with the aim to reducing costs, improving efficiencies and providing improved customer service to its credit card and vehicle finance customers.
read further »
What is e-billing? - ( Aug 2007 )
Most of your customers now say they prefer electronic bills to paper ones. This is great news--provided you make the most of the opportunity to strengthen the customer relationship.
read further »
eBilling Adoption Examined - ( June 2007 )
It is approximately 12 years since the Internet and email began its significant impact on our lives. In that time, there is almost no aspect of our daily activities that is not influenced by this. In the USA today, over 80% of all Americans between the age of 10 and 70, access the internet multiples time a week, the vast majority doing so every day, and as high as 35%, many times a day.
read further »
Striata Email Matching Service - ( June 2007 )
Striata offers many services and strategies in this regard, including the ability to match your current customer database against extensive existing email databases in the US.
read further »
The Underlying Technologies of Secure Email Document Delivery & Billing - ( Apr 2007 )
The quickest and most effective project implementation option is that of a complete outsourced managed & hosted service. (99% of our customer’s worldwide have chosen this option.)
read further »
Phishing and Identity Theft - ( Mar 2007 )
Today, businesses are struggling with online security challenges because they are ignoring key principles and trying to replace them with new and often unproven techniques.
read further »
The Fundamental Business Drivers for Electronic Billing - ( Feb 2007 )
There are four main reasons why companies offer Electronic Bill Presentment & Payment, both to their consumer and business customers.
read further »
Plant Telecommunications goes live this month with Secure Email Bill Presentment & Payment - ( Jan 2007 )
This innovative service allows electronic delivery of monthly bills and other communication, directly into the customer’s email inbox.
read further »
Secure Email B2B Invoice Presentment & Payment (EIPP) - ( Dec 2006 )
Business to Business' EIPP in the USA, has to date been limited to the building and managing of self-service websites; a 'COME AND GET IT' strategy.
read further »
Global Growth with eBilling Technology - ( Dec 2006 )
Secure Email Bill Presentment and Payment (EBPP) technology is spearheading significant global growth for Striata, the international electronic messaging specialist.
read further »
Gathering Your Customers Email Addresses - ( Nov 2006 )
In order to communicate with your customer's electronically, it is of course an essential requirement that you have their accurate email address.
read further »
Electronic Communication Goals - ( Oct 2006 )
There are primarily 3 channels in which high volume electronic customer communication can take place: email, fax & mobile phone text messages (SMS).
read further »
Inbound Email Management for North American Utilities - ( Oct 2006 )
In our main article this week, we discuss Inbound Email Management for North American Utilities.
read further »
Two-Click, No Registration, eBill Presentment AND Payment - ( Oct 2006 )
Every biller would like to stop sending their customers costly paper bills and make it as easy as possible for every customer to view & pay their bills electronically.
read further »
YOUR CUSTOMERS WANT TO EMAIL YOU - ( Sep 2006 )
There are many compelling reasons why it is more convenient for consumers, and more efficient for your company, to handle queries via email than over the phone.
read further »
Customer Aggregation - ( Sep 2006 )
Over the past few years there have been many strategies proposed and articles written on whether customers would prefer to view and pay their bills at a Biller's website, aggregate a number of bills through their Bank's Internet site or at another portal operator.
read further »
Secure Email Dispute Processing - ( Aug 2006 )
Secure Email Invoice Presentment & Payment (EIPP) primarily achieves two goals; cost savings from paper turn off and reduced Days Sales Outstanding.
read further »
CPS ENERGY GOES LIVE WITH STRIATA SECURE EMAIL BILL PRESENTMENT & PAYMENT - ( Aug 2006 )
[New York / San Antonio, August 2006] CPS Energy, the largest municipally owned energy utility in the United States, went live this week with Striata Secure Email Billing for its business customers.
read further »
Optimum Email Formats - ( Jul 2006 )
With the digital communication landscape constantly changing along with networking and software developments, it's imperative to keep aligning your email communication strategy with the ultimate goal: getting your emails through and making sure they get read by the recipient.
read further »
Westcon Group chooses Striata for Global eBilling solution - ( Jul 2006 )
[New York, July 2006] WESTCON GROUP, a multi-national specialty distributor of networking and communications equipment, goes live today with eBilling specialist Striata as its Electronic Billing solution provider. Striata now provides Westcon with outsourced Electronic Invoice Presentment & Payment (EIPP) services to its client base, which spans 13 countries.
read further »
Striata Acquires Digital Marketing Specialist Company "eMessageX.com" - ( June 2006 )
With our recent acquisition of eMessageX.com, we are poised to extend our offering in the digital communications sphere, further enhancing Striata's market leading position in electronic billing and messaging.
read further »
'International E-Billing Market Swings to More 'PUSH' than 'PULL' - ( Jun 2006 )
A revolution is stirring in the electronic bill presentment and payment (EBPP) industry with a concerted shift towards a model that "pushes" the bill to the customer...
read further »
An Introduction to Secure Email Bill Presentment & Payment - ( May 2006 )
Every biller would like to stop sending their customers costly paper bills and make it as easy as possible for every customer to view & pay their bills electronically...
read further »
Secure Email Bill Presentment - ( May 2006 )
This Telecommunication Service Provider was established in 1994. Based in Johannesburg, South Africa, this Pan-African cellular communications company services 21.5 million customers in South Africa, Tanzania, Democratic Republic of the Congo, Mozambique and Lesotho...
read further »
Managing your Email Database - ( May 2006 )
The ability to capture and efficiently manage a customer's contact information, is the most critical & fundamental aspect of digital communication...
read further »
Electronic Communication Applications - ( Apr 2006 )
Billers & financial institutions have for some time now, been gathering their customer's email addresses in order to begin to communicate with them electronically...
read further »
Whitby Hydro - 'Go-Live' first case study - ( Apr 2006 )
We are very pleased to share this detail with you. It is an almost perfect case study for a North American residential secure 'PUSH' email bill presentment project...
read further »
|
